Shipping Exchanges & Returns

All orders are shipped via MRW . Once your order is shipped, you will receive a shipping confirmation by email that will notify you of the carrier and the track and trace number.

MRW DELIVERY
Deliveries take 1 working day ( excludes Weekends & Bank Holidays) ORDER ARRIVAL
Arrival time is an estimate and unfortunately cannot be guaranteed. We’ll do our best to ship your order as soon as possible so it can be delivered in a timely manner. During campaigns and sale, delivery can be longer. If you are not home when your parcel arrives, the carrier will leave a card telling you where it is. It might be stored in a safe place or there will be details on how to pick it up or rearrange delivery.
If for any reason you are not entirely satisfied with your purchase at www.martinamaletti.com, you have the possibility to return unworn, unwashed, and undamaged products to us. We would like you to have a pleasant shopping experience with us and this is why we offer a complementary return service, which is convenient for you. We accept returns within 14 days of the original purchase date. HOW TO RETURN
Pack the item(s) you wish to return. All items must be in their original condition for you to receive full refund
Request return label at [email protected]
Drop off the parcel at any MRW drop-off location of your convenience REFUNDS
When your return has been received by our warehouse you will be notified by email. You will receive a full refund within 14 business days from receipt. The refund will be issued in the same form of payment originally used for the purchase, and in the same currency. Note that exact timing will depend on the bank or credit card issuer.